Lollipop Update Wrecks Video Playback On Nexus 7 (2013)


Google recently rolled out the Android 5.0 Lollipop update for its Nexus 7 tablets, both the 2012 model and the 2013 one. A lot of users have already upgraded to the new version.

However, for some, there isn’t much sweetness to be had.

It appears that the refresh has brought alone some rather unexpected bugs for one of these devices, the newer one. Users are flooding online forums with complaints about these issues that the newest refresh of the Android platform brings.

The most nerve wrecking of these is that Nexus 7 (2013) is unable to play video.

This happens when trying to play a YouTube video, or even a locally saved one. Recorded videos are not safe either, with users getting the following message at playback:

“There was a problem while playing. Touch to retry.”

Worst yet, opening a particular video in Chrome also results in the same error message.

Nexus 7 Tablet Video Issues

People have worked out some fixes for these, but they are, at best, temporary. Uninstalling, rebooting and then reinstalling sorts out the issue for some, but only for a little while — the errors return, and remarkably the cameras on the tablets cannot record videos.

Needless to say, Google will have to look into it, the issue seems severe.

And by the same token, if you are a Nexus 7 user, and use your tablet for video viewing or media consumption, then it probably is best to avoid upgrading to Android 5.0 Lollipop until we hear more on this. Or at least, delaying the update until Google issues a fix.

Login/Register access is temporary disabled